Postcard printing frequently asked questions
Can I change the size of postcards?
Yes, we offer standard sizes is our dropdown menu to save time. However, if you have a custom size, simply click the check box next to dimensions and manually type your own. The same rule applies to quantities, you can select or manually enter amounts.
Do you offer express delivery in Australia?
Yes, all of our postcards are delivered by Express Post in Australia
Can I change the size of my postcards? Can I also have a different quantity?
Yes, we offer standard postcard sizes is our dropdown menu to save time. However, if you have a custom size, simply click the check box next to dimensions and manually type your own. The same rule applies to quantities, you can select or manually enter amounts.
I've placed multiple orders, can I get a combined invoice?
We require any items that are a different size, on a different paper or on a different press to be invoiced separately. You are welcome to pay the total combined amount if paying by bank transfer. Please just let us know if you do this and we will reconcile all orders.
Do you have free design templates for postcards?
Yes we do! Our custom made design layout application allows you to create a design quickly and easily using our free pre-made templates. Access thousands of free professional images from Unsplash, custom shapes, fonts and icons all within the app. Personalise your design by uploading your own images, logos, fonts, icons, colours and format text using our application tools. Once you have finished designing, save and export your design directly into our print production for free. View free postcard design templates
Can I use Canva to design my postcards?
Yes, Canva is a great online design tool. You can design your postcards in Canva and then export as a Press ready PDF and upload it on our website. To see full details of how to design postcards in Canva, download our artwork specifications here: www.printtogether.com.au/pdf/Art-Specs.pdf
What is a standard postcard size?
Our standard postcard sizes are A6 (148mm x 105mm), DL (210mm x 99mm) and A5 (210mm x 148mm). Our website also allows you to enter custom sizes and see instant printing prices.
Do you offer laminated postcards?
No, laminating effectively means covering items in plastic. By laminating postcards, you are making them non recyclable. We do not recommend using materials that can not be recycled after use.
Can I print white on kraft paper?
Yes we can, please contact us to discuss how artwork needs to be setup to print white.
Do you offer custom die-cut postcard shapes?
Not as a standard product, no. We do offer round corners on postcards. If you are interested in having die-cutting, please contact us for a custom quote.
Do you offer letterpress postcards?
We no longer offer letterpress printing. For best results we recommend using a specialist letterpress printer. There are now quite a few small and large letterpress printers in Australia.
What is the difference between your 350gsm Economy and 350gsm HP Premium uncoated paper?
The paper in both of these instances is exactly the same. The difference is how they are printed. Economy is printed on a conventional digital printing press which gives a smoother satin look and feel to any printed areas. HP Premium is printed on a HP Indigo printing press which gives a matt finish to printed areas. For designs with large areas of print such as solid coloured backgrounds, we recommend our HP Premium option for best quality results.
How do I supply my artwork?
Please supply artwork as a press ready PDF with a minimum of 3mm bleed and crop lines. For full details of how to prepare and output files ready to print from Canva, Layout, Adobe InDesign, Illustrator or Photoshop please download our artwork specifications from www.printtogether.com.au/pdf/Art-Specs.pdf Or you can use our free design templates which will automatically be prepared correctly for print - no stress for you! View free postcard design templates
Can I print a border on my postcards?
We really don't recommend printing borders on postcards. We have a shift tolerance of 1mm for postcards. This means prints can shift in any direction during printing and trimming by up to 1mm. When borders are printed this means some postcards will look asymmetrical. If you really want a border we recommend only having this on one side of your postcard and making it at least 5mm in from the edge. This allows us space to re-trim if required to try and make them as symmetrical as possible.
Can I have a sample print of my postcards before going ahead with the full order?
We do not supply printed samples by default, we print directly from your PDF files. If you would like a price for printing a test sample print only, select ‘Sample print’ from the quantity dropdown on our website product pages. The cost of a sample print is basically all time for setup and finishing, plus postage. Unfortunately it takes us as long to setup and trim one item as it does a whole pile.
Do I get a proof prior to printing?
We do not supply hard copy proofs. We do supply PDF proofs for orders over $300 or that need changes made by us. If your order is less than $300 and your PDF file is 100% set up correctly, we print directly from this. We do notify you of this and give an ETA for every order.
Can I print split quantities for postcards? For example 1 design x 250 and 2 designs x 500?
Yes, just press '+ Add another split quantity' in our online quote builder. You can add as many different quantity splits as required. Please also add the quantity in your file names, so we know how many to print of each design - eg Design-Name-1x250.pdf
Your quantity dropdown for postcards only allows for 50 different designs. What if I need more?
You can add additional designs by adding more split quantities. Just click '+ Add another split quantity' in our online quote builder. You can add as many different kinds as required.
I have printed postcards with you before, do you keep artwork on file?
Yes we keep all press ready artwork on file. If you have placed an order in the last 3 years you should be able to login to your account with an old quote reference number and your email address and download any artwork from previous orders. If your artwork isn't in your online account, let us know and we will take a look in our archive for you.
Do you offer postcards with foiling?
Not as a standard product no. If you would like foiling, please contact us for a custom quote.
Do you print postcards with Pantone colours?
No, we do not print postcards using Pantone colours. All of our postcards are printed CMYK together on large sheets of paper and then trimmed to size. In order to print using Pantone colours, we need to print just your postcards on their own and set the press up with Pantone ink. This takes a lot of time in setup and therefore costs substantially more than printing collectively with others CMYK.
I have a PDF of an old postcard but I want to change the details on it, can you do this or do I have to go back to my designer?
In most cases it will be quicker and cheaper to go back to your designer if possible. Changing text in the master design file is very quick and easy for a designer to do. If for some reason your designer can't do this, we may be able to edit your PDF. This all depends how the artwork has been setup and saved. If the text hasn't been converted to outlines and we have the font used on file yes we can make changes. If the font has been flattened or we don't have the font used then we will need to replace the font with something similar in order to make changes. The cost of us making these changes is dependent on what needs to be done. We estimate layout costs after reviewing your files and requirements. For more details please contact us.
Can I get a sample of the recycled papers you offer?
Absolutely, we have a recycled paper sample pack that contains every paper we have listed on this website. Sample packs costs $10, however this is refunded when you place an order. Request a pack from here: www.printtogether.com.au/prices/order/sample
